Commercial warranty coverage, remote diagnostics, and documented service response expectations. Built for operator confidence.
Downtime costs operators revenue. That's why Dahlia's service approach prioritizes fast diagnosis and resolution. Remote diagnostics handle many issues without an on-site visit. When physical service is needed, replacement parts ship with clear timeline expectations.
Every operator receives a direct support contact — not a generic help desk. This means faster response times and continuity with someone who knows your install.
Commercial warranty coverage includes system components, SmartSegments, and electronics. Specific terms and exclusions are detailed in the warranty documentation provided at purchase.
Contact Dahlia support directly. Remote diagnostics are available for many issues. If physical service is needed, replacement parts ship with documented response expectations.
Dahlia provides a maintenance guide with recommended cleaning and inspection schedules. Following the maintenance guide helps ensure consistent performance and warranty compliance.